Effective Date: 06.08.2024
At Carry Lord, we strive to provide top-quality boosting services and a smooth customer experience.
However, we understand that issues may occasionally arise. Below is our policy regarding refunds.
Refund Eligibility
You may request a full or partial refund if:
- The order has not been started within 48 hours
- We are unable to complete the service due to unforeseen technical or scheduling issues
- You cancel the order before it has been assigned to a booster
Non-Refundable Situations
We do not offer refunds in the following cases:
- The service has already been partially or fully completed
- You provided incorrect or incomplete information
- You changed your mind after the service started
- You violated the game’s Terms of Use and received a suspension/ban unrelated to our service
How to Request a Refund
Please contact our support team at [email protected] with your order number and reason for the refund.
Refunds, if approved, will be issued to the original payment method within 5–10 business days.
